Buy one Global eSIM plan for your trip length (3, 7, 14 or 30 days, from USD 9.99), install it over Wi-Fi at home before you fly, and switch it on when you land in Guatemala. The eSIM stays on your phone after the trip, so the next trip needs a new plan and nothing else.<\/p>\n
The one way to wreck this is to leave the install for arrivals, because an install needs a working Wi-Fi or cellular connection first.<\/p>\n
Install it in the Maya app at home on Wi-Fi, then switch the eSIM on after you land. The QR code method is marked Recommended: choose it in the app, scan the code with the phone you\u2019re installing on, tap Add eSIM or Add Cellular Plan when the notification appears, and follow the prompts.<\/p>\n
Prefer the app to do the work? On iOS, go to Home in the Maya Mobile app, select the eSIM, choose Installation Instructions, tap Install eSIM Now, and follow the prompts. Prefer typing? In Settings, go to Cellular (or Mobile Service), tap Add eSIM or Add Data Plan, select Use QR Code, then Enter Details Manually, and enter the SM-DP+ address and activation details from the eSIM provider.<\/p>\n
For the manual activation code, log in to your Maya Mobile account and click My eSIMs. Click Install eSIM under the plan, click Manual Activation Code on the pop-up, then copy the code and enter it on your phone when prompted.<\/p>\n
Apple Support, in \u201cSet up eSIM on iPhone,\u201d publishes this procedure for the Set Up Cellular screen:<\/p>\n
Apple Support\u2019s same page gives these steps for a QR code you scan later:<\/p>\n
And these for entering details by hand:<\/p>\n
On a Galaxy, Samsung US Support\u2019s \u201cSIM cards for your Galaxy phone or tablet\u201d gives the QR route:<\/p>\n
Samsung Caribbean\u2019s \u201cGalaxy eSIM and supported network carriers\u201d page gives the manual route:<\/p>\n
Set the eSIM as your line for Mobile Data. Keep data roaming off on your home carrier\u2019s primary SIM so nothing bills you abroad.<\/p>\n
You need an eSIM-capable phone that is carrier unlocked, a stable Wi-Fi connection and your plan\u2019s QR code or install details. Using Maya requires an unlocked, eSIM-compatible device, and you need a Maya account to buy and manage the eSIM.<\/p>\n
Download the Maya app from the Apple App Store or Google Play. Then check your phone. The compatible devices list is at maya.net\/esim-compatible-devices, and a device that isn\u2019t on it won\u2019t work with Maya Mobile eSIM packages. It runs from the iPhone XR\/XS series through the iPhone 17 series, including iPhone Air, SE 2 (2020) and SE 3 (2022). Smart watches, tablets and laptops sit in a separate list of eSIM compatible devices.<\/p>\n
The fastest check is the compatibility check in the Maya app. It takes seconds and gives a definitive answer for your specific phone. Most modern iPhones and Android devices support eSIM, and the eSIM works on both.<\/p>\n
Your QR code lives in your account. Log in, go to the related eSIM (through the eSIM itself, the Settings icon > Manage eSIM, or Manage eSIM), and open the Installation tab. The QR code and the manual activation code are both there.<\/p>\n
Install the eSIM any time before you fly, over Wi-Fi at home. The plan\u2019s days run from the start point the Global eSIM\u2019s terms set for the plan length you bought, so installing early is the safe move.<\/p>\n
That start point is you enabling the Maya eSIM in your phone settings. When you land, switch on your Maya eSIM and select it for Cellular Data.<\/p>\n
Activation usually takes a minute or two once it begins, and may take a few minutes on some devices or networks. Unlimited data refreshes every 24 hours, counted from the activation date.<\/p>\n
Check that the Maya eSIM is switched on and selected for Cellular Data in your phone settings. On landing, that\u2019s the job: switch it on, select it for Cellular Data, and Maya connects automatically to the best local network.<\/p>\n
After an install you may see no signal bars, the phone searching for signal, or a status of \u201cNo connection.\u201d Slow download and upload speeds, only an \u201cE\u201d (Edge) with no 4G\/LTE, or no internet even though the eSIM shows a connection are also signs the eSIM isn\u2019t connected to a data network. Go back to the settings, confirm the line is on and chosen for data, and give it a moment.<\/p>\n
Still stuck? Support is covered in the next section. You\u2019ll be back to maps and messages soon.<\/p>\n
Contact Maya Mobile support through the help center, live chat or email, and the published refund terms apply. You can open a request in the help center, use live chat on maya.net, or email support@maya.net.<\/p>\n
Refund requests go by emailing support@maya.net or using the in-app chat. If you no longer need your eSIM, contact support to cancel the order via Contact Us or by email. The Terms give a full refund, less any applicable payment processing fees, when an incompatible or carrier-locked device cannot install the eSIM, and they set out other cases too.<\/p>\n
Dillon W. left a five-star Trustpilot review of Maya Mobile on September 11, 2026: \u201cMade a mistake loading up my eSIM and the customer support was exceptional. All sorted in a couple of WhatsApp messages with a human!!! no chat bot that didn\u2019t understand and gave me an answer to another random question I hadn\u2019t asked. Brilliant! Now have a global esim and I certainly won\u2019t be using any others.\u201d<\/p>\n
Yes, you keep your home SIM in the phone for calls and texts while the eSIM carries your mobile data. Label the new line clearly, for example \u201cGuatemala eSIM,\u201d and keep data roaming off on the home SIM so it doesn\u2019t bill roaming charges.<\/p>\n
The Maya plan is data only, which saves expensive roaming fees. eSIM plans don\u2019t include a local phone number and don\u2019t provide one for calling or SMS. The plan doesn\u2019t support voice or SMS, so don\u2019t enable it for iMessage.<\/p>\n
Your number stays where it is. Your data goes on the eSIM.<\/p>\n
Maya Mobile sells one Global plan priced by trip length (3, 7, 14 or 30 days, from USD 9.99) rather than by country or by the gigabyte. The table sets out how Airalo, Holafly and Saily publish their plan structure and pricing, each in the company\u2019s own words.<\/p>\n
| Travel eSIM<\/th>\n | How plans are sold<\/th>\n | Unlimited plan allowance, as published<\/th>\n<\/tr>\n<\/thead>\n | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
Maya Mobile<\/strong><\/td>\n| One Global eSIM for 165+ countries, unlimited data at a flat price by trip length: USD 9.99 for 3 days, USD 19.99 for 7 days, USD 27.99 for 14 days, USD 49.99 for 30 days<\/td>\n | A daily high-speed data allowance (the Daily Quota) at up to 4G LTE or 5G where local networks offer it, reset every 24 hours; unlimited data at standard speed once the Daily Quota is used<\/strong><\/td>\n<\/tr>\n | Airalo<\/td>\n | Per country, per region, or one global plan; priced in USD<\/td>\n | Our unlimited data packages don\u2019t have a fixed total data cap. However, to keep the network running fairly for everyone, when you use more than 3GB in a day, we\u2019ll slow down (or \u201cthrottle\u201d) your internet speed to 1 Mbps for the rest of that day. Your full high-speed connection will automatically be restored when your daily allowance next resets. Your daily allowance resets every 24 hours, counted from the time you activated your eSIM.<\/td>\n<\/tr>\n | Holafly<\/td>\n | Per country, per region (Europe, Latin America, Cruise plans), and monthly global plans: Light, 25GB of data, $ 49.90USD\/month; Unlimited, $ 64.90USD\/month; Ultra, $ 90.95USD\/month<\/td>\n | Unlimited data plans are subject to a fair use policy, which may temporarily reduce speed in cases of unusually high usage to maintain network quality for all users.<\/td>\n<\/tr>\n | Saily<\/td>\n | Per country and per region, plus one global plan; by the gigabyte, unlimited, or both<\/td>\n | The Unlimited plan gives you 5 GB per day at full 4G\/5G speed, then keeps you online at 1 Mbps for the rest of the day \u2014 fast enough for navigation, messaging, and standard browsing.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n | Each rival\u2019s cells are its own published words, or a short summary of what it states; the Maya Mobile cells are from maya.net.<\/p>\n Setup is where travelers get stuck elsewhere. Osman D. left a one-star Trustpilot review of aloSIM on August 13, 2026: \u201cNo Russian manuals available. I purchased aloSIM for my family while they were traveling, but none of them could set up the eSIM. As an experienced Windows and Android user, I could have probably figured it out by trial and error, but my family couldn\u2019t. It\u2019s way too complicated with English-only instructions. Plus, after my payment successfully processed, the app still asked me to buy the plan again. # update since you are planning to add Russian instructions, I\u2019ll give aloSIM another try. My family is heading to Turkey at the end of August, and if everything goes well, I\u2019ll update my review to 5 stars.\u201d<\/p>\n Install at home, on Wi-Fi, with the steps above. Then land and switch on.<\/p>\n How Maya turns trip setup into one install that stays on your phone<\/h2>\nOne Global eSIM, installed once, covers the trip. Plans come in 3-day, 7-day, 14-day and 30-day lengths, all with unlimited data across 165+ countries.<\/p>\n A 3-day plan costs $9.99 and a 7-day plan costs $19.99. Every plan includes a daily high-speed data allowance (the Daily Quota), at up to 4G LTE or 5G where available on local networks, and it refreshes every 24 hours counted from the activation date.<\/p>\n No SIM swapping. No hunting for a plan per country. Install, land, switch on, go.<\/p>\n FAQ<\/h2>\n |